When considering your IT support, several factors need to be considered.
However, this is a handy guide to ensuring that you earn money and that your receiving good service:
(list of reasons why you may want to evaluate your IT Support) :
- Expanding Business
- Contract Renewal
- Moving Premises
- Upgrading of IT Network
- Not receiving the support your business requires
- Increasing numbers of staff
But how do you know when you need to evaluate your IT Support?
You should ask this questions to yourself:
Is the service you’re receiving as good as what was promised to you from the beginning? Are you satisfied with the current level of support you are getting?
And then consider the list above.