GitScrum for Customer Support
Join a Global Solution to Make Customers Happier
Update your operational model with GitScrum and offer the best customer support experience!
Agile for Customer Support Teams
Smart Interaction with Customers
Include your customers and clients as active parties of your projects from the very beginning, interact with them and allow them to contribute to the necessary adjustments. Anticipate feedback and reduce annoyances.
Work with Developers, Researchers and Managers as a Team
Organize Working Routines and Be More Productive
Handy Graphics for Quick Responses
We Offer You Something Exclusive
Invite People to Speak Before They Consider Shouting
Any reasonable person would agree that professional issues should always be resolved rationally. The weak point in that sentence is that not all persons are appropriate and can keep rational when they disagree. As a human being and a professional, you deserve to be treated with maximum respect and politeness. In daily life and especially in customer support routine, however, it’s not quite like that all the time. And, of course, it’s not your fault. The matter here isn’t whose “fault” it could be, but the paths to make it better for all parties. And, as a company daring to write about it, we would like to take part in this, too, to help you and your company better relationships with customers.
We believe project management with our Agile methodology is wise to invite customers to contribute to your projects and interact with you, feeling VIP and considered. We are not suggesting it’s possible to eliminate all misunderstandings or nervous feedback trouble. However, we are enthusiasts of building agile teams to deliver constant improvements and reaching increasing results, still preserving the life quality of collaborators.
Get GitScrum’s project management tool today and see for yourself that agile teams make more satisfied customers, and customers that are always asked to speak don’t feel like shouting unless you surpass their goals.
Deliver Sustainable Customer Service
Sustainability is the main challenge in a dynamic business environment and the key to success for many customer support organizations. The increase of virtual work and digital service will become permanent for many of them. They must evolve with technologies that highly impact their deliverability and performance before their competitors.
Partner with GitScrum to build an Agile team and deliver cost-effective customer support. Use our smart project management tool and engage your team, attendants, and developers to customize the best interface to interact with clients for products and services constant improvements.
Conquer customer loyalty by rising projects’ and upgrades deliverability. Stand by GitScrum to track your team’s activities and performance, encourage them to surpass the client’s goals, meet deadlines and be responsive.
GitScrum Boards for a Better Customer Support Experience
Use a work Board to collaborate with the team, assign Tasks, Subtasks and keep track of the client’s matters being resolved ASAP.