Updates to Workspace Data History for Lifetime Deal and Free Plan
Since 2018, GitScrum has undergone continuous enhancements, expanding its capabilities as a comprehensive project management tool. We have introduced flexible features that empower users in efficiently managing projects, daily tasks, workflows, and more. Our dedication to delivering customer-centric innovations that drive business success remains unwavering. As part of this commitment, we are implementing a data retention policy for workspaces associated with Lifetime Deal and free licenses
Effective June 1, 2023, the data retention policy will come into effect, ensuring that our customers' workspace data is stored securely and in accordance with the highest standards of privacy and compliance.
By enforcing this data retention policy, we can continue to provide exceptional service, prioritizing data integrity and security for our valued customers. We remain committed to empowering businesses, facilitating their growth, and delivering innovations that exceed expectations.
We want to emphasize that all Lifetime Deal and free licenses retain their active status and will continue to receive regular updates and new features as they are introduced. We value our customers' satisfaction and are committed to providing ongoing enhancements to enrich their experience.
It is important to clarify that no modifications have been made to the terms and conditions of the purchased Lifetime Deal agreement. Customers can rest assured that they will continue to enjoy the benefits and features promised within their original agreement without any additional costs.
We remain dedicated to delivering value, fostering customer success, and ensuring a seamless and rewarding experience for all GitScrum users.
License-specific durations refer to the different retention periods assigned to specific license types within GitScrum. These durations determine how long historical data within workspaces will be stored and accessible to users.
In the context of GitScrum, there are various license types such as GitScrum Corporate, GitScrum Team, GitScrum Starter, and Free accounts. Each license type has a specific duration associated with its Workspace Data History.
When do the Workspace Data History durations take effect?
The Workspace Data History durations mentioned above are effective as of the date of implementation, which is June 1, 2023.
What is Workspace Data History in GitScrum?
Workspace Data History refers to the retention duration of historical data within GitScrum, allowing users to access and review past project information.
How is Workspace Data History divided among different license types?
GitScrum offers license-specific durations for Workspace Data History to cater to the varying needs of our users. The breakdown is as follows:
GitScrum Corporate licenses: Users with GitScrum Corporate licenses have access to a comprehensive 6-Month Workspace Data History. This extensive duration enables a thorough examination of project progress and historical insights.
GitScrum Team licenses: For users with GitScrum Team licenses, the Workspace Data History spans a period of 3 months. This duration ensures ample visibility into project evolution and facilitates informed decision-making.
GitScrum Starter licenses: GitScrum Starter license holders can benefit from a 2-Month Workspace Data History. This duration allows users to review recent project data and maintain an effective project overview.
Free accounts: Free GitScrum accounts are granted a 15-Day Workspace Data History. This duration provides basic historical data access, helping users maintain an overview of recent project activities.
What should I do if my license was acquired between 2018 and 2019 and is not listed above?
If your license was obtained between 2018 and 2019 and is not included in the provided list, it is likely that your license falls within the 2-Month or 3-Month Workspace Data History range. For accurate information about the Workspace Data History duration applicable to your license, please contact our support team at customer.service@gitscrum.com. Our dedicated representatives will be glad to assist you and provide the necessary details regarding your license's Workspace Data History duration.
Which project resources will be impacted by Workspace Data History?
Currently, Workspace Data History affects various project resources, including tasks and their associated elements such as comments and time tracking, as well as sprints, user stories, files, and discussions. These resources are included within the Workspace Data History feature.
Will other project resources be impacted by Workspace Data History in the future?
While the current scope of Workspace Data History includes tasks, their associated elements, sprints, user stories, files, and discussions, it is possible that additional project resources may be impacted in the future. As GitScrum continues to evolve and enhance its features, there might be expansions in the Workspace Data History coverage. We are committed to keeping our users informed of any such changes to ensure a transparent and efficient project management experience.
Can the Workspace Data History duration be extended?
Workspace Data History durations are pre-defined and aligned with the corresponding license types as mentioned above. However, if you require a Forever Workspace Data History, we recommend considering a subscription to GitScrum All-In-One. To explore this option, please log in to your GitScrum account and navigate to the "Upgrade Account" section. By clicking the designated button, you will be able to access discounted pricing and your user range will be evaluated for accurate pricing information. Embracing the GitScrum All-In-One subscription will provide you with extended Workspace Data History, ensuring continuous access to historical project data.
Does GitScrum All-In-One offer Forever Workspace Data History?
Yes, GitScrum All-In-One provides Forever Workspace Data History as part of its comprehensive subscription package. We are dedicated to storing your data for extended periods, ensuring its availability and accessibility throughout the duration of an active subscription. With GitScrum All-In-One, you can rely on our commitment to preserving your project data for as long as your subscription remains active.
What happens to my information after my Workspace Data History duration expires?
Once your Workspace Data History duration expires, access to the information will no longer be available. However, it's important to note that the information itself is not immediately deleted. Instead, it remains retained but hidden for a period of 1 year following the expiration of the Workspace Data History.
After this 1-year period, the retained information will be permanently deleted. To continue accessing and viewing the information beyond the retention period, we recommend subscribing to GitScrum All-In-One before the retention period concludes.
By subscribing to GitScrum All-In-One, you can ensure uninterrupted access to your historical data while your subscription remains active. This way, you can conveniently view and utilize the information within your workspaces throughout the duration of your subscription.
Safeguarding Your Data and Retaining Control
You have the flexibility to export your tasks at any time to safeguard your data. Simply navigate to your task list within GitScrum and click on the "Export Tasks" option. By selecting this option, all your tasks will be exported, allowing you to retrieve them before the expiration of your Workspace Data History.
When initiating the export process, an Excel file will be generated for you to conveniently download. This feature empowers you to retain a local copy of your task data, ensuring accessibility and preserving your project information beyond the Workspace Data History duration.
If you require assistance with exporting data in Excel format, please don't hesitate to reach out to our support team. We are here to help and will be delighted to assist you in any way we can.
